Wow. Ok, listen up you little half-cooked shitwaffle. I’m about to teach you some shit. Sit down and take notes.
- GameStop employees have NO CONTROL over what your games are worth for trade value. All they do is scan the game and the computer spits out a number. There’s a LOT that can determine the value of your game - how old the game is, how many copies of that game the company has had traded in vs sold, etc. The only thing an employee might change is the “refurb fee”, which means if you were a careless dipshit and damaged your disks, we have to send them off to get buffed. If memory serves, this would only be up to like $1-2 per disk, depending on the game’s value. So if you have a problem with the trade value, just shut the fuck up and either sell them elsewhere and come back with cash or take it up with corporate (who will probably give less of a shit than the helpless employees you’re yelling at).
- GameStop employees are practically forced to sell PowerUp cards and preorders. Maybe things have changed since I worked there, but that’s always the biggest thing I hear people complain about, that employees are too “pushy”. Basically our percentage of cards/preorders sold were HUGE in our district, and if someone didn’t get good numbers, they didn’t get any hours. SOME EMPLOYEES LITERALLY HAVE TO GET GOOD SALES NUMBERS IN ORDER TO GET HOURS AND GET PAID. Again, this isn’t their call. We know who would benefit from cards, preorders, etc. But we also need to pay our bills.
- Sometimes, they don’t know everything. THE HORROR. Employees aren’t walking encyclopedias. Some employees only work 5-10 hours a week, and they may not be up-to-date with all of the promotions, new product, etc. Don’t scream at some 16 year-old because they weren’t aware that your off-brand, useless accessory that’s covered in dust on the shelf went on sale yesterday.
- "THEY HAD A GAME WITH THE ORIGINAL BOX ART BUT GAVE ME A GENERIC CASE WHAT THE FUCK" Sometimes the employees are trying to work quickly and may grab the first case they see in the drawer, which can be generic (which is caused by idiots crushing our cases or just trading in the disk alone). Or, you might have grabbed the display, not for sale case. And no, they can’t give you that either. The district managers check the displays often.
- "But the case is right there!! You can’t be out of stock!!" Again, that’s the display. They don’t control how much stock of any particular game they have, that’s all corporate’s call, or depends on how many they have traded in. Sometimes the system may say they have one or two, and if you’re patient with them, they will probably search that store top to bottom. But even very small stores can carry thousands upon thousands of games, what you see on the floor is MAYBE ONE TENTH of the total stock on hand at the very most, and sometimes the system is just plain incorrect. They aren’t trying to hide product from you, that wouldn’t do them or the store any good.
I could probably go on, but I’d be surprised if you even made it this far.
tl;dr Overzealous mouth-breathers that harass GameStop employees are the scum of the Earth.